We proudly guarantee all PowerSuit products in their quality and performance. Sustainability comes standard in every piece we make, and we believe that an important part of that is designing for durability. Following our PRODUCT CARE instructions carefully is a sure way to extend the life of your product; however, eventual age and wear is to be expected as you drive your fitness to new levels with The PowerSuit products. Please see examples below on warranty and non-warranty issues to best assess your case before proceeding with a claim.
If your PowerSuit product has a defect in materials or workmanship during the practical lifetime of the product, a repair or online store credit will be offered at the discretion of The PowerSuit Customer Care Group. We respect your judgment when assessing your product and will consider all warranty applications.
PLEASE NOTE: Our warranty program is only available within the United States and Canada currently. The warranty only applies to products purchased by original owner, through www.thepowersuit.com.and any items purchased from our final sales or sample sales are excluded from eligibility. Warranty timelines differ depending on the complexity of repair and the season of request.
Defects in materials such as zippers, buckles and fabrics, as well as defects in workmanship such as seams, seam tape and construction.
To apply for a warranty, please send an email to firstname.lastname@example.org with "Warranty Application" in the subject line and include the following information:
Style name, color and size of product
Proof of purchase/Receipt including when and where the item was purchased
Brief description of the issue/occurrence
Several photos of the damaged area and intact inside care labels
Contact name, phone number and USA or Canadian address
We will assess your application and respond with warranty or non-warranty status within 2-3 business days. We will include specific information regarding repair options and repair turnaround time, if applicable, and will not proceed with any repairs without your prior consent.
If your PowerSuit product experiences damage from normal wear and tear, overuse, misuse or neglect, these cases do not qualify for warranty. However, we may have the ability to repair the item for a small fee. If interested in repair, please inquire further to learn about possible repair options, repair time and associated costs. Alterations are unfortunately not available at this time.
Rips and tears, fabric fading, abrasions on well-worn areas and general breakdown of the materials over time. Please note: Wear and tear is damage that naturally and inevitably occurs as a result of normal use.
For a repair quote, please send an email to email@example.com with "Repair Quote" in the subject line and include the following information:
We will assess the complexity of your repair and respond within 3-5 business days with possible repair options and repair turnaround time. We will not proceed with any repairs without your prior consent.
If authorized by a PowerSuit Customer Care rep, please prepare your item using the instructions below:
The POWERVEST comes with 10 lbs of PowerWeights and can hold up to 20 Lbs pushing you to the next level. Reinforced seams, heavy duty zippers make the perfect fit. It's machine washable in cold water and hang to dry (no dryers please!). This versatile product is sure to last long. Don’t wait for another workout, order yours today and WEAR YOUR WORKOUT!
|MEN’S VEST||36 – 40||41 – 44||45 – 48||49 – 52|
|WOMEN’S VEST||33 – 37||38 – 41||42 – 45||46 – 49|
The POWERSHORTS purchase includes 5 Lbs of PowerWeights, and can hold up to 10 Lbs. to push your workouts to the next level. The shorts have reinforced seams, a strong adjustable nylon belt with snap-buckle for better fit. It's machine washable in cold water and hang to dry (no dryers please!). This versatile product is sure to last long. Don’t wait for another workout, order yours today and WEAR YOUR WORKOUT!
|MEN’S SHORTS||30 – 34||34 – 38||38 – 40||40 – 42|
|WOMEN’S SHORTS||28 – 30||31 – 33||34 – 37||38 – 41|